Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

The VR Headset that you're experiencing the issue on

The Oculus or Steam username you're playing as. We use this to find your account in the event you can't get your ID. If you can launch the game, your your Account ID is located under Settings -> General and will looking something like this 34CF15EE52CDADF7

If you bought Bureau Gold and didn't receive it, please attach a screenshot of your receipt along with the Steam or Oculus Transaction ID.

Add file or drop files here